TERMS OF SERVICE

01 — WHO WE ARE

The Juice (“the Service”) is a platform for indie perfumers to compose formulas, manage their shelf, exchange ingredients, and share work. It is operated by Karol Roman (sole proprietorship, Poland). By creating an account you enter into an agreement with us on these terms.

02 — BETA STATUS

The Service is in invite-only beta. Features will change, break, and occasionally be removed. We do our best to give advance notice for destructive changes, but you accept that the platform is evolving and that data loss, though rare, is possible. Export your critical formulas periodically (every formula has a .juice export).

03 — YOUR ACCOUNT

You are responsible for keeping your credentials safe. Use a unique password (6-char minimum as the form enforces — longer is strongly recommended). Do not share your invite code after you've redeemed it. You must be at least 16 to register. One account per person; no bots, no bulk-created fake accounts.

04 — YOUR CONTENT

You own the formulas, shelf entries, notes, comments, and listings you create. You keep all rights.

By marking a formula public, you grant other logged-in users the right to view, fork, star, and comment on it for non-commercial personal use. You grant us a worldwide, non-exclusive, royalty-free license to host, display, backup, and process your content solely to operate the Service. This license ends when you delete the content or the account.

Private content is yours alone. We do not read it except for strictly necessary operational reasons (backups, debugging a bug you report, complying with a legal order).

05 — ACCEPTABLE USE

Do not: (a) impersonate others; (b) upload content you do not have rights to; (c) harass, threaten, or harm other users; (d) list counterfeit, misrepresented, or illegal goods; (e) attempt to bypass security, auth, or rate limits; (f) scrape or mass-download data; (g) use the Service to distribute malware; (h) reverse-engineer or resell the platform.

Perfumery-specific: you are responsible for IFRA compliance, local chemical-regulations, and safe handling of materials you buy or sell. The platform provides informational checks (IFRA limits, allergen flags), not legal certification.

06 — MARKETPLACE (EXCHANGE)

When enabled, the Exchange lets you buy and sell ingredients, equipment, and organize group buys peer-to-peer.

Sellers warrant they own the goods, that listings are accurate (quantity, concentration, supplier), and that shipping complies with applicable postal rules for the chemistry involved. Misrepresentation is grounds for account termination.

Buyers pay via Stripe escrow; funds release on delivery confirmation. Disputes are opened via the order page and reviewed by platform admins.

Platform fee: currently 5% of the sale price, deducted from the seller's payout. Changes announced at least 30 days in advance.

We are not party to your transactions. We moderate, mediate disputes, and act as payment facilitator only.

07 — AI FEATURES

AI suggestions (Copilot, substitutes, diff analysis, scent profiles, shelf matches) are informational tools, not professional advice. Outputs may be wrong, biased, or unsafe if acted on blindly. Always verify against IFRA, SDS documents, and your own experience before producing, selling, or applying any formula. The Juice takes no responsibility for damages arising from reliance on AI outputs.

08 — PRIVACY

Our Privacy Policy is part of these Terms. By using the Service you accept how we handle data as described there.

09 — SUBSCRIPTIONS & BILLING

Paid tiers (Plus, Pro, Studio) will be offered when the payment system goes live. Prices, features, and limits are listed on the pricing page. You can cancel any time; your access continues until the end of the paid period and then reverts to Free.

EU consumers: you have a 14-day right of withdrawal from the initial subscription, except where you have already actively used paid features in that period (GDPR does not apply to this — it's EU consumer-rights law). You waive this right by choosing to use paid features immediately.

10 — TERMINATION

You can delete your account any time from settings. We can suspend or terminate accounts that violate these Terms, with notice where feasible. Pending orders must be completed before deletion, or refunded through the standard dispute flow.

On deletion, personal data is removed within 30 days; public formulas you chose to publish remain visible (attributed to a deleted-user placeholder) unless you delete them first.

11 — LIABILITY

The Service is provided on an “as is, as available” basis. To the maximum extent allowed by law, we exclude implied warranties. Our total liability for any claim arising from the Service is capped at the greater of €100 or the amount you paid us in the 12 months before the claim.

Nothing in these Terms limits liability that cannot be limited under Polish or EU consumer law (e.g. gross negligence, personal injury, statutory rights).

12 — INDEMNITY

You agree to indemnify and hold us harmless from claims brought by third parties arising from your content, your listings, your transactions, or your breach of these Terms.

13 — GOVERNING LAW & DISPUTES

These Terms are governed by Polish law. Exclusive jurisdiction lies with the Polish courts competent for the Controller's registered address, except where mandatory consumer law gives you a choice.

EU consumers can also use the EU Online Dispute Resolution platform: ec.europa.eu/consumers/odr.

14 — CHANGES

We may update these Terms. Material changes (new paid features, new restrictions on use, changes to liability or governing law) are emailed to registered users at least 14 days before they take effect. Continued use after the effective date means you accept the new Terms.

15 — CONTACT

hello@thejuice.art for anything contractual, legal, or “I just want to talk to a human.”